OrcaPulse
OrcaPulse delivers fully managed EDI — handling integrations, partner onboarding, and operations so your business can move data with confidence.
Your outsourced integration team, without the hiring headache.
OrcaPulse is the fully managed version of OrcaNavigator. We take ownership of your integrations end to end: new partners, existing connections, day-to-day monitoring, fault resolution, and customer integration support on your behalf.
What OrcaPulse manages for your business
Integration Delivery, Done For You
From first setup to go-live, we manage integration delivery so your internal teams are not pulled into technical project work.
Existing Integrations Fully Supported
We take over and stabilize your current integration landscape, reducing risk and improving day-to-day reliability.
New Partner Onboarding
Bring new trading partners live faster with a managed process that removes bottlenecks and shortens onboarding cycles.
Fault Handling and Recovery
When issues happen, we investigate, resolve, and follow through to completion so transactions keep moving.
Customer-Facing Integration Support
We work directly with your customers on integration queries and issues, acting as an extension of your business.
Ongoing Service Improvement
Regular visibility and performance reviews help you reduce friction, improve partner experience, and scale confidently.
How the managed service works
Assess
We review your current integrations, partner needs, and service goals to define a clear managed service plan.
Take Ownership
Our team takes responsibility for your integration operations, including both inherited and upcoming partner work.
Operate Daily
We monitor activity, handle faults, and maintain continuity so your business runs without integration disruption.
Support Your Customers
We liaise directly with your customer contacts on integration issues, reducing pressure on your teams.
OrcaNavigator Screenshots
Why businesses move to a managed model
- Protect internal capacity: Keep your team focused on core priorities, not integration firefighting.
- Improve response times: Get faster action when faults or partner issues appear.
- Increase reliability: Keep documents and orders flowing with less disruption.
- Reduce management overhead: One accountable partner for integration delivery and support.
- Strengthen customer experience: Give your customers expert support when integration issues arise.
- Scale with confidence: Add new partners and volumes without constantly expanding headcount.
Stop managing integrations. Start owning outcomes.
Book a managed service call to see how OrcaPulse can take integration responsibility off your plate and improve service for your customers.
Book your managed service call